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Fulfillment Officer


READ MORE:Developer: Back End

Fulfillment Officer

Date: 26-Jul-2021

Location: Sandton, GT, ZA

Company: Capitec Bank Ltd

Purpose Statement

To ensure full compliance with all Credit Sanction requirements before the availment of any approved Credit facilities by:

  • Checking the accurate completion and correct signing of all security documentation which has been prepared.
  • Creating instructions for all facility availment (Mortgage Bonds, Instalment Finance, Loans, Credit cards, Overdrafts and Temporary Overdrafts, Issuing or payment of Guarantees)
  • Receipt, tracking and handover to the Vault Custodian of all original security documentation from Business stakeholders including Bond documents from Attorneys.
  • Obtaining the appropriate authorisation for the deferment of required security and the accurate recording and tracking of such deferred items.
  • Checking and updating of debit order dates and service fees recovery after payout of loans.



  • 2-5 years in a banking environment.
  • 2-3 years experience within securities Fulfillment/Compliance

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)


    • Knowledge and compliance with Company Policies and Procedures.
    • Excellent knowledge of internal banking systems.
    • A thorough working knowledge of standardised business banking products.
    • Good knowledge of Business and Commercial Banking product offerings.
    • Good understanding of Operational Risk
    • Good knowledge of all Lending Products offered by the Bank.
    • General knowledge and understanding of the Home Loans and Deeds Office process


    • Attention to Detail
    • Planning, organising and coordination skills
    • Problem solving skills
    • Communications Skills


    • Adapting and Responding to Change
    • Adapting and Responding to Change_Acting as a Champion for Change
    • Adapting and Responding to Change_Adapting to Change
    • Adapting and Responding to Change_Supporting Change
    • Adapting and Responding to Change_Working with Ambiguity
    • Adapting and responding to change_Working with Diverse Populations
    • Coping with Pressures and Setbacks
    • Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance
    • Coping with Pressures and Setbacks_Displaying Confidence and Composure
    • Coping with Pressures and Setbacks_Maintaining Work-Life Balance
    • Coping with Pressures and Setbacks_Managing Stress
    • Delivering Results and Meeting Customer Expectations
    • Delivering Results and Meeting Customer Expectations_Championing Customer Needs
    • Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
    • Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
    • Delivering Results and Meeting Customer Expectations_Serving Customers
    • Entrepreneurial and Commercial Thinking
    • Entrepreneurial and Commercial Thinking_Controlling Costs
    • Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking
    • Entrepreneurial and Commercial Thinking_Leveraging Opportunities
    • Entrepreneurial and Commercial Thinking_Navigating Organisations
    • Following Instructions and Procedures
    • Following Instructions and Procedures_Accepting Direction
    • Following Instructions and Procedures_Following Policies and Procedures
    • Following Instructions and Procedures_Managing Meetings
    • Following Instructions and Procedures_Managing Risk
    • Following Instructions and Procedures_Managing Time
    • Following Instructions and Procedures_Working Safely
    • Persuading and Influencing
    • Persuading and Influencing_Making Convincing Arguments
    • Persuading and Influencing_Making a Strong Impression
    • Persuading and Influencing_Negotiating Agreements
    • Planning and Organising
    • Planning and Organising_Coordinating Project Activities
    • Planning and Organising_Driving Projects to Completion
    • Planning and Organising_Managing Resources
    • Planning and Organising_Prioritising and Organising Work
    • Working with People
    • Working with People_Adapting to Others
    • Working with People_Assessing and Understanding People
    • Working with People_Attentive Listening
    • Working with People_Building and Supporting Teams
    • Working with People_Demonstrating Appreciation
    • Working with People_Demonstrating Self-Insight and Awareness
    • Working with People_Managing from a Distance
    • Working with People_Resolving Conflict
    • Working with People_Sharing Information
    • Working with People_Showing Caring and Understanding
    • Working with People_Supporting Coworkers
    • Working with People_Teaching

    Conditions of Employment

    • Clear criminal and credit record

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